| Toronto, ON | July 21-22 www.SharedServicesSummit.ca |
IQPC’s SSON has successfully visited Malaysia, Mexico, China and Australia and is now coming to Canada for the first time! On July 21-22, 2014, IQPC’s Shared Services and Outsourcing Summit comes to Toronto, Ontario to help you accelerate your shared services journey and bring visible value to the business.
We know that Canadian companies have challenges and opportunities inherent to the region and this event guides these organizations to break through both cultural and geographic boundaries to deliver enhanced services and increased client satisfaction. |
View 2014 Agenda | Email Me Agenda |
The only shared services & outsourcing-focused event in the country gives you the tools to:
- Empower and engage business units to maximize the effectiveness of shared services in a matrix organization
- Take the next step up on the “Capabilities ladder” by moving into Knowledge-Based Services to drive accountability, efficiency and service quality.
- Transform customer insights into enhanced service delivery strategies to increase customer satisfaction and productivity
- Build mutually beneficial relationships with outsourcing providers to ensure service quality and cost transparency by establishing a precise governance process and a shared vision of success
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Advisory Board: | Featured Speakers: | - Dennis Dodo
Vice President - Shared Financial Services Ontario Power Generation
| - Nadia Vattovaz
VP, Finance Shared Services and Systems Canadian Tire
| - David Whelbourn
Director of Project Management New Brunswick Internal Services Agency
| - Peter Pereira
CIO/Senior Vice President - Technology & Operations, Global Business Services Nielsen
| - Sean Raible
Director Global Compensation & HRSS CHC Helicopter
| - Jerri-Lynn Misiak
Executive Director, HR Shared Services Alberta Health Services
| - Douglas Yep
Senior Director - Total Rewards & HR Shared Services Air Canada
View full advisory board>> | - Kristi Ferguson
AVP, Shared Services, Enterprise Real Estate TD Bank
View full speaker lineup>> |
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P.S. Click here to view an exclusive report on "Comparing Public Sector Shared Services in US and Canada" |
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www.SharedServicesSummit.ca
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Sponsored By: |
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